The charming hotel, built in 1870 by a British family and renovated in 2007, remains one of the more distinguished hotels of Tangier, used by various celebrities. Many producers chose this location to shoot their movies. Nowadays it is listed as a National Heritage site. Guests are welcomed to this 56-room establishment in a lobby with 24-hour reception and check-out services, currency exchange facilities and a cloakroom. Other on-site amenities include a TV lounge with satellite channels, a café, 2 restaurants and conference facilities. Guests can also savour the panoramic sea views from the two terraces, a souvenir store, high-speed Internet access and both room and laundry services, as well as a car park.

The hotel is located on the historic side of Tangier, in the heart of the Medina (old city), offering panoramic views of the Mediterranean bay and the straits of Gibraltar, some five minutes from the port and just a short walk from restaurants, bars and the beach. Access to public transport links can be found nearby and the hotel is some 22 kilometres from Boukhalef Airport.

The hotel offers a continental breakfast and both international and Moroccan cuisine.