Business-, pet-, and child-friendly, the suburban hotel is a welcoming surprise to anyone expecting a cookie-cutter establishment. The hotel's atrium is more like an independent recreation centre and conference space including a vast grand ballroom. This hotel is entirely smoke-free and it participates in the 'Green Partnership Program'. Comprising a total of 371 guest rooms, the air-conditioned establishment features a lobby with 24-hour reception, a hotel safe, currency exchange facilities, lift access, a newspaper stand, games room, café, bar and restaurant. Internet access, room and laundry services and a car park provide additional convenience.

Just off Highway 401, 23.5 km (14.5 miles) east of the centre of Toronto, this suburban hotel is three blocks from a metro station, making it easy to visit Toronto attractions in the centre.

The Whitesides Terrace Grille overlooks the indoor atrium and serves grilled specialities, seafood and pastas. A private dining room is available. Breakfast, lunch, and dinner are served. Sagano is on the 14th floor with panoramic city views. It offers traditional Japanese cuisine including sushi, tempura and bento boxes. This restaurant serves lunch Mondays - Fridays and nightly dinner. T. W.'s Bar is a casual pub-style bar with multiple TVs, including a big-screen TV. It offers a bar menu. Draught beers and cocktails are available. It is open Mondays - Fridays, from early afternoon to late evening and Saturdays - Sundays, from late morning to late evening.