The charming hotel at the base of Doi Suthep mountain combines a natural setting with excellent services in a traditional and friendly atmosphere, which one could describe as Lanna in style. In addition to the 576 guest rooms, the air-conditioned establishment features a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, a cloakroom and lift access. Other on-site amenities include a hairdressing salon, an auditorium, a TV lounge, a café, bar, restaurant and conference facilities. The hotel also provides WLAN Internet access, both room service and a laundry service, as well as a car park for those arriving by car.

This business hotel is located close to the city's many other lively attractions including its shopping areas and Chiang Mai University. Chiang Mai Airport is roughly 5 km from the hotel.

The hotel offers all-inclusive packages and meals in buffet or set menu form, as well as à la carte.